Shipping & Delivery Information

 

IMPORTANT: COVID-19 IMPACT
Due to COVID implications, ground shipping is experiencing significant delays. By selecting standard shipping, your order may not ship from our UK warehouse until the week of January 11.
Currently, DHL Express is the only option for delivery before that time. We apologise for the inconvenience.

REGULAR SHIPPING WITHIN THE UNITED KINGDOM
In-stock items placed before 5:00am GMT usually ship out the same business day.
In-stock items placed after 5:00am GMT usually ship the following business day.

Unless otherwise selected, orders ship via standard shipping (2-6 business days).
This timeline assumes no weather or carrier service failures on standard transit days.

SHIPPING OUTSIDE THE UNITED KINGDOM
For shipping within Europe shop at brydge.eu.

OUR COMMITMENT
For items that are in stock, we aim to have each order ship from our warehouses within 1-2 business days from when the order was placed. However, occasionally an order may take a little longer due to local or national holidays, or other circumstances out of our control. For items that are backordered, pre-ordered, or out of stock, we will get these shipped out as soon as possible, from when the order was placed. 

NEED TO EDIT OR CANCEL A RECENT ORDER?
If your order needs to be edited or cancelled after being placed, please reach out to our support team asap, here CONTACT US. We will do everything in our power to accomodate this request. However, once your order begins processing at our 3PL shipping warehouse, this request will not be possible on our end and your order will ship as is. Then, once you receive the delivery, you will need to reach back out to our support team, who will help you coordinate a return.

CUSTOMS AND DUTIES
Also note that Brydge is not responsible for any customs duties or taxes incurred for International orders. It is the full responsibility of the receiver (customer) to settle these charges locally.